Upgrades

Comments

• DiamondPuppy0809

  April 2012 173.183.58.87

  Check this thread. I'm assuming you're using paypal. <a href="http://virtualpups.com/forum/viewtopic.php?f=15&t=76973"; target="_blank" class="bb-url">viewtopic.php?f=15&t=76973</a><br><br>

  Anastasia wrote:

  Log in to your PayPal account.<br>Go to My Account and find the transaction that is set up as recurring, but not completed. It'll say "created" under payment status.<br>Click Details on that payment<br>Click Cancel and confirm you wish to cancel the customer profile.

  
  Check out my new rescue program, soon to be up and ready!
• Meeko1

  April 2012 50.72.7.146

  Unfortunately I just used a credit card, I don't have a paypal account

  
• lovefrompaige

  April 2012 166.250.70.242

  <span style="font-size:85"><span style="color:#0000FF">I believe you can put in a ticket with all your information in it. Do you still have the email confirming your purchase? (: that could come in handy as well. I don't know if admin1 or admin2 will need it but you never know.</span></span>

  
  m y . p h o t o b u c k e t . a c c o u n t
• Troglin

  April 2012 173.53.91.103

  If you used a credit card, you really don't have to worry. Virtual Pups doesn't store payment information, so it wouldn't be able to do a recurring charge even if it tried. <br><br>As Bobcat said though, you can just send in a ticket. You'll just need to include the email address/last name for the purchase, and that you would like the subscription for that removed.

  
  On an indefinite hiatus.