Game Login or password Problems?

<span style="font-weight:bold">I just registered, but I get the message "Invalid Account Information!" when I try to login!</span><br>It sounds like you haven't verified the email account associated with your account. Check your email for your activation code, and then visit the <a href="http://virtualpups.com/activate.php"; target="_blank" class="bb-url">activation page</a> to activate your account. If you didn't receive any emails when you registered for the game, check your SPAM folder. If you are sure it didn't go to your spam folder, <a href="http://help.virtualpups.com/support"; target="_blank" class="bb-url">contact VirtualPups support</a> to have a new verification number provided for you.<br><br><span style="font-weight:bold">I can't remember my password!</span> <br>Click this link to retrieve your password: <a href="http://virtualpups.com/forgot.php"; target="_blank" class="bb-url">I forgot my password!</a><br><br><span style="font-weight:bold">When I try and log in, it just returns to the login screen and nothing happens.</span><br>There could be a problem with your browser cookies, Try reading this resource if you don't know how to clear or allow cookies:<br><a href="http://www.google.com/cookies.html"; target="_blank" class="bb-url">http://www.google.com/cookies.html</a><br><br>You could also be trying to create an account with the same player name as someone already in the game. Try a different name.