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How long has your ticket been 'escalated' in OrbisWorlds?

edited September 2009 in Vent
I'm currently on 21 days and it's really pissing me off. Anyone else out there have a ticket stuck on escalated that's being completely ignored? I've bumped mine pretty much every other day for the past couple weeks and nothing is getting done about it. I've even mentioned it to an op. Anyone else having support issues from OW?
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