If you have questions or concerns regarding this statement, you should first contact a Virtual Pups Support Representative at webmaster@VirtualPups.com.
Personal information specifically identifies an individual with a name, address, city, state, zip code, telephone number, e-mail address, passwords, credit card or other account number—and may include information about that individual's Virtual Pups activities and account. Personal information also includes demographic data, such as date of birth, gender, geographic area and preferences when linked to other personal information that identifies an individual.
Personal information does not include "aggregate" information. Aggregate information is data collected about a group or category of products, services or customers from which individual customer identities have been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data.
When individuals register and create a Virtual Pups account, we collect a set of information. For those registering on Virtual Pups, we will collect and protect the following personal information:
Upon completion of a registration, information submitted will be used by Virtual Pups to create an account and will allow the registered user to participate on the VirtualPups.com website, which contains a variety of interactive and community features.
When completing a financial transaction on Virtual Pups.com, for parents and those 18 and older, we will collect and protect the following information:
Important Note: Any child, can be identified by their Screen Name within the Virtual Pups community. As such, it is advised that children (and all Virtual Pups members) do not use their real name as their Screen Name or publish their real name anywhere on their profile or in the Forums. Additionally, real names should not be used in any public communication area where identity can be disclosed in connection with a member's information, comments, passwords, etc. If real names are used (or Screen Names include any personally identifying information as part of a "nickname" or anywhere on your profile) that information will be publicly displayed on our site. Therefore, please use caution in determining your Screen Name and identity on the site.
We do not collect "sensitive data" that pertains to racial or ethnic origins, political or religious beliefs, or health or sex life.
We enable you to invite your Gmail, Yahoo, AOL, Hotmail, LinkedIn, and other contacts to join Virtual Pups.com. We will display your contacts from any address book(s) of your choice. You can also text input addresses. We will send out the invitations on your behalf. However, we do not store these email addresses in any database or repository.
Children Under The Age Of 13
Virtualpups.com does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13 and do not have parental consent, please do not attempt to register for Virtual Pups or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on Virtual Pups. In the event that we learn that we have collected personal information from a child under age 13 we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Children Between The Ages of 13 and 18
We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.
Parents and legal guardians of children under 13 who are members of Virtual Pups.com have certain rights under COPPA, and Virtual Pups recognizes those rights. Parents/guardians can consent to collection and use of a child's personally identifiable information (PII) without consenting to the disclosure of information to third parties. If a parent does not provide consent, we will not grant that child access to social and communication features on Virtual Pups.com.
Parents/guardians can review information their children have contributed to VirtualPups.com, by accessing their child's account. Parents can also request that Virtual Pups delete that information and refuse to allow Virtual Pups to collect further information from their children by contacting our Customer Service department by email at webmaster@Virtualpups.com. Parents should include their children's Screen Name and the registered (parent's) email address in the email so we can better assist them with their inquiry or request. Virtual Pups may ask additional questions or take other steps to verify the identity of parents/guardians before responding to a request to review or delete their child's information, or a request to refuse further collection from children.
A child's participation or access to an activity on Virtual Pups cannot be conditioned on her providing more information than is reasonably necessary for that activity, or any personally identifiable information. Virtual Pups does not collect personally identifiable information from children under 13, without a parent or guardian's consent.
Virtual Pups is an interactive gaming and social networking application and requires a valid email address correlated with the user name(s) in order to become a Virtual Pups owner. We use this information to send you pet related notifications and alerts, and links that can be used to activate your account. We also send a weekly newsletter to update you on our latest offerings, promotions and news. You can opt-out of any or all emails at any time on your preferences page.
We authenticate with email addresses, usernames and passwords to enable proper access to users' accounts. We also monitor usage to make sure Virtual Pups owners are following the Terms and Conditions of our site. Monitoring in this manner is intended to protect our community members and preserve a safe, fair, and positive experience for everyone. We may use an email address to temporarily or permanently ban a person from playing on Virtual Pups if inappropriate and disruptive conduct ensues.
As mentioned above, we request additional personally identifiable information from members wanting to complete financial transactions for added features and services that we may offer.
We may also use information in an aggregate form to analyze site patterns and usage to assist in creating new features, products, programs or services. For some of our activities (polls or surveys), we may ask users to provide information that is not personally identifiable (e.g. favorite animal, top dog breeds, etc.)
When a username or email address is requested from Virtual Pups via Virtualpups.com a form is submitted through our 'contact us' page, blogs, forums or wiki area of our website. This ensures that we provide a response in a timely manner, or track and monitor correspondence that may be deemed inappropriate or disturbing to the community.
We may passively collect certain non-personally identifiable computer information such as the type of operating system (Windows 7, Mac OS), the user's IP address, type of web browser (Internet Explorer, Firebox, Safari) and information regarding the Internet service provider used, and possibly link this information to the user account and personal information. If we do this, we will secure this data.
Lastly, we collect financial or payment information used for no other purpose than processing payments to Offleash Media Inc. The financial information entered to acquire a membership is not stored by Offleash Media, but is instead retained by our payments processing vendors Paypal and Rixty specifically to securely manage credit card payments made to Offleash Media Inc.
If personal information is not provided but necessary to create an account, then Offleash Media Inc. may not agree to membership and may not be able to provide access to certain areas and functionality on the Virtual Pups website(s), application(s), or portal(s) or provide information, products, or services that may be requested.
In case of a merger or business transfer, a sale or transfer of our assets, or if we sell all or part of our business, we may transfer personal information to a third party as part of that business transaction to the extent permitted by law.
All personal information is processed fairly and lawfully. We ask for consent before collecting personal information, and disclose when it is collected and how the data will be used. We do not ask for information that is out of scope of the purpose for which it is collected. In addition, the use of personal information is not used beyond what has been disclosed. Participants that provide personal information can later view, change any inaccuracies, or delete their data at any time.
We know how intrusive it is to get spam, unsolicited phone calls, and 'junk' mail. This is why we will not contact you unless you specifically request to be contacted. The log in area is designed to provide visitors with Virtual Pups and company information that requires email verification and proper internal approval within Offleash Media Inc.. We do not share, rent, or sell this information with any person, business, or organization.
Other areas of our website, specifically our applications, enable visitors to experience the fun, convenience, and excitement of Virtual Pups. Information entered in these sections will not be permanently stored and/or used, nor will it be exposed or exploited through Offleash Media Inc. or any third party affiliate or otherwise. This information will not be shared, sold, or rented to any person, business organization. If you have any questions about our email policies, please feel free to contact us at webmaster@Virtualpups.com.
We do not sell, rent, or share personal information to any person, business, or organization without your prior consent except in the limited circumstances described in this Policy.
We will disclose personal information when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant, or court order) or at the request of law enforcement authorities or as a result of the unlawful use of our site. If we reasonably believe that an emergency involving danger of serious physical injury or death to any person(s) requires disclosure of communications or records, we will use reasonable commercial efforts to disclose this information promptly. In addition, information about our customers including personally identifiable information may be disclosed as part of any merger, acquisition, debt financing or sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of our business assets.
Your account information is displayed to other users in your Virtual Pups profile. This information may also be available through automated script calls and application program interfaces. This information includes your Screen Name, Kennel Name, Virtual Pups(s) name(s) and PlayCash information (quantities). We do not display your address, credit card number, or bank account numbers.
You may choose to disclose your own personal information in our online forums, or wikis. Please be aware that this information is public and therefore not held confidential or private in these settings.
Third-Party Advertising Companies
We use third-party advertising companies to serve ads on our site. Our system and the third-party advertising technology uses information derived from Activity Information, Virtual Pups' cookies on your hard drive, your visits to our site, to target advertising within our site or other Offleash Media sites. In addition, our advertisers may use other third-party advertising technology to target advertising on our site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed on your computer. Similarly, third-party advertising companies may provide us with pixel tags (also called “clear gifs” or “beacons”) to help manage and optimize our online advertising. Beacons enable us to recognize a browser's cookie when a browser visits the site on which the beacon is located, and to learn which banner ads bring users to a given site.
Virtual Pups and/or Offleash Media Inc. does not provide any Personally Identifiable Information to third-party advertising companies. Note, however, that if an advertiser asks Offleash Media Inc. to show an advertisement to users with certain characteristics (for example, women ages 18-24) or a segment of that group (for example, women ages 18-24 who have viewed certain categories of content) and you respond to that advertisement, the third-party advertising company may conclude that you have the characteristics of the audience that they are trying to reach.
The information you submit to this Website is stored in encrypted form. We follow generally accepted industry standards to protect data both in transmission and when we hold it. However, no means of transmission or method of electronic storage is 100% secure so whilst we strive to use commercially acceptable means to protect data we cannot guarantee its security.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to how we use Personal Information collected from children under age 13, we will notify parents by email in order to obtain verifiable parental consent for the new uses of the child's Personal Information.
If you have further questions and comments on privacy please contact us at:
Offleash Media Inc.
1135 Adelaide St. North - 3rd Floor