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Keeps telling me I don't have enough play cash to buy a pup

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Keeps telling me I don't have enough play cash to buy a pup

Postby Patches mum » Mon Apr 23, 2012 5:07 am

I have more than enough. It's one of the cheaper pups I'm trying to buy but vp won't let me. I'm Patches mum on the game too. Can't figure out to get a link to my kennel.
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Re: Keeps telling me I don't have enough play cash to buy a

Postby Anastasia » Mon Apr 23, 2012 10:17 am

Looking at your kennel networth, it looks like you're in the negatives. How much does your kennel list under 'Playcash Available'?
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Re: Keeps telling me I don't have enough play cash to buy a

Postby Patches mum » Tue Apr 24, 2012 3:51 pm

Anastasia wrote:Looking at your kennel networth, it looks like you're in the negatives. How much does your kennel list under 'Playcash Available'?

If you mean fame points it says I have 94 fame points.
Patches mum
 
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Re: Keeps telling me I don't have enough play cash to buy a

Postby Anastasia » Tue Apr 24, 2012 4:07 pm

No, your playcash amount. You don't buy dogs with fame points.

Turns Available: 0
PlayCash Available: $0
Fame: 0
Available Fame Points: 0

What does your account list for the 'Playcash Available' (bolded above)? If it is a negative number (i.e., -1000), it means you need to get more Playcash before you can buy a dog.
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Re: Keeps telling me I don't have enough play cash to buy a

Postby Patches mum » Tue Apr 24, 2012 4:32 pm

Anastasia wrote:No, your playcash amount. You don't buy dogs with fame points.

Turns Available: 0
PlayCash Available: $0
Fame: 0
Available Fame Points: 0

What does your account list for the 'Playcash Available' (bolded above)? If it is a negative number (i.e., -1000), it means you need to get more Playcash before you can buy a dog.


$21718. Sorry thought you meant fame points.
Patches mum
 
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Re: Keeps telling me I don't have enough play cash to buy a

Postby Anastasia » Tue Apr 24, 2012 4:37 pm

Hmm, what is the dog that you're trying to buy? If you're sure there is no negative sign before the playcash and the dog price is less than the 21k that you have, you can submit a ticket into support so the game owners can take a look.
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Re: Keeps telling me I don't have enough play cash to buy a

Postby Patches mum » Tue Apr 24, 2012 4:47 pm

Anastasia wrote:Hmm, what is the dog that you're trying to buy? If you're sure there is no negative sign before the playcash and the dog price is less than the 21k that you have, you can submit a ticket into support so the game owners can take a look.


I've tried a few different border collies with no luck.
Patches mum
 
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Joined: Sat Jul 30, 2011 6:48 pm

Re: Keeps telling me I don't have enough play cash to buy a

Postby Anastasia » Tue Apr 24, 2012 5:00 pm

Any chance you could take a screenshot of your kennel? Just the portion where it shows your playcash/turns/etc. :)
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Re: Keeps telling me I don't have enough play cash to buy a

Postby Patches mum » Tue Apr 24, 2012 5:29 pm

Anastasia wrote:Any chance you could take a screenshot of your kennel? Just the portion where it shows your playcash/turns/etc. :)


Is That like a screen print. I'm on my iPad now but shall do it tomorrow on the computer.
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